Support

You have the equipment, you have the software and you probably know the basics, but are you really doing things as efficiently as possible?

At Heptec we have qualified software support for Microsoft Office applications, like Word and Excel. Someone to call when you want to do something, but don’t have the time to work out how.

Internet Access

The internet is a valuable business tool, email and web access not only save you time, but can save you money.  An e-mail can save you the cost of a stamp and arrive almost instantly at it’s destination. A costly call to a directory enquiries service can be traded for a free query on the yellow pages or BT website.  The internet is also vital for any type of research, and a valuable business tool by just keeping an eye on you opposition’s websites.

Do you know what type of internet service you’ll need, how you set up an email account or even what hardware you need to give your computers internet access?

We can recommend a service provided in your area, set up and install any equipment (such as routers/modems) and even configure the e-mail clients on your desktop PC’s.

Internet access can also be configured to allow our engineers to access your computer network over a secure VPN connection to provide instant online support without the need for an engineer to visit